Privacy policy

Last updated: August 6, 2026

bigboistudios operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). bigboistudios is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise communicate with us.

Personal Information We Collect
Contact details (name, address, phone, email), financial information (payment card and transaction details), account information, transaction history, communications with us, device information, and usage information.

Personal Information Sources
Directly from you, automatically through the Services, from our service providers, and from partners or other third parties.

How We Use Your Personal Information
To provide and improve the Services, process payments, fulfill orders, arrange shipping, handle returns, for marketing and advertising, for security and fraud prevention, for customer support, and to comply with legal obligations.

How We Disclose Personal Information
With Shopify and other third parties who perform services on our behalf (IT, analytics, customer support, fulfillment and shipping).

With Maksekeskus AS (operating as MakeCommerce), our authorized payment service provider, to process and execute your payments. We transfer only the personal and payment data necessary for this purpose, and Maksekeskus AS acts as our authorized data processor for these transactions.

With business and marketing partners, when you consent to disclosure to third parties (e.g. shipping), with our affiliates, or in connection with a business transaction or legal obligation.

Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Learn more at the Shopify Consumer Privacy Policy (shopify.com/legal/privacy/app-users) and the Shopify Privacy Portal (privacy.shopify.com/en).

Third Party Websites and Links
We are not responsible for the privacy practices of third-party sites linked from our Services.

Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority.

Security and Retention
No security measures are perfect. We retain personal information as long as needed to maintain your account, provide Services, and comply with legal obligations.

Your Rights and Choices
You may have the right to access, delete, correct, or port your personal information, and to manage communication preferences.

If you reside in the UK or European Economic Area, you additionally have the right to object to or restrict processing, and to withdraw consent at any time.

Complaints
Contact us with any complaints about our data practices, or lodge a complaint with your local data protection authority (EEA authorities: edpb.europa.eu).

International Transfers
We may transfer, store, and process your personal information outside your country, relying on recognized transfer mechanisms such as the EU Standard Contractual Clauses where required.

Changes to This Privacy Policy
We may update this policy from time to time and will post the revised version with an updated "Last updated" date.

Contact
Should you have any questions about our privacy practices or this Privacy Policy, please call +370 694 44869 or email us at help@bigboiradio.com, or contact us at M. K. Čiurlionio gatvė 19-14, 03104 Vilnius, Lithuania. For the purpose of applicable data protection laws, we are the data controller of your personal information.